Last updated: November 17, 2025

This Privacy Policy describes how WayStar ("we," "us," "our") collects, processes, and protects personal data when you visit our website, contact us, or submit forms.

We process your information in accordance with the General Data Protection Regulation (GDPR) and applicable Danish law.

1. Data Controller

WayStar
Merkurvej 27 D
6000 Kolding
CVR: 27927947
Phone: +(45) 74 68 68 88
Email: [email protected]

2. What information do we collect?

Information provided by you
When you fill out a form on our website (e.g. “Get a quote,” contact form, or job form), we typically collect:

• Name
• Company
• Email
• Phone number
• Message / task description
• Any attached documents
• IP address (automatically recorded for security reasons)

Automatically collected information
When you visit the website, we may collect:

• IP address
• Browser type and version
• URLs visited on our site
• Cookies (see section 6)

3. Purpose of processing

We process your data for the following purposes:

• To respond to inquiries and requests
• To prepare quotes for transport and logistics services
• To communicate regarding customer service, bookings, and operations
• To improve our website and its functionality
• To comply with legal obligations such as accounting and documentation requirements
• To ensure IT security and prevent misuse

4. Legal basis

We process your data based on the following legal grounds:

• Article 6(1)(a) – Consent (e.g. when submitting forms)
• Article 6(1)(b) – Necessary for the performance or preparation of a contract
• Article 6(1)(f) – Legitimate interest (operations, security, statistics)
• Article 6(1)(c) – Legal obligation (accounting, etc.)

5. Data storage and deletion

We retain your information only as long as necessary for the purposes described above or to comply with applicable law.

Typical retention periods:

• General inquiries: 12 months
• Customer data related to assignments: up to 5 years (accounting requirements)
• Job applications: 6 months unless otherwise agreed

6. Cookies

We use cookies to improve your experience, gather statistics, and ensure technical functionality.

You can always change or withdraw your consent via the cookie banner on the website.

7. Sharing of data

We only share information with:

• IT and hosting providers
• Internal logistics software and digital operations systems
• Authorities, when required by law

We never sell your data.

All data processors operate under a Data Processing Agreement in accordance with GDPR.

8. Transfers to third countries

We strive to process all data within the EU/EEA.
If data is transferred to third countries, it is secured through:

• EU Standard Contractual Clauses (SCC)
• Other approved transfer mechanisms under GDPR

9. Your rights

You have the right to:

• Access the information we process
• Correct inaccurate information
• Request deletion (“the right to be forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent

To exercise your rights, contact us at: [email protected]

You also have the right to file a complaint with the Danish Data Protection Agency:
www.datatilsynet.dk

10. Changes to this Privacy Policy

We update this Privacy Policy regularly.
The current version is always available on our website.